← Back to Integrations

Triton ULTRA sends sensor alerts to a Google Chat space by email, either directly from the sensor or through Triton Cloud. Staff receive notifications in the space they use to communicate, with a shared conversation for deciding who will check the location and recording what they find.

For a school team covering several buildings, this brings the alert and the response discussion together. Choose a space used by the staff responsible for those locations and select the events that need their attention.

Direct connection from Triton ULTRA

How it works: ULTRA’s built-in SMTP settings send alert emails to the Google Chat space’s email address. This option is configured on the sensor and does not require Triton Cloud.

Choose your alerts: Enter the destination address and enable the sensor events you want to forward. Give each sensor a clear location name so the notification tells staff where to respond.

Triton Cloud + Google Chat

Centralized configuration: Add the space’s email address as a contact in Triton Cloud and assign it to the appropriate alert rules. Use Text-Based Email formatting for messages that are easy to read in chat.

Manage multiple locations: Cloud alert rules let you manage recipients and event selections centrally, which is useful when several sensors should notify the same team.

Before you start: Confirm that the Google Chat space supports incoming email and obtain its address. Follow the guide for your chosen connection, send a test alert, and verify that the staff responsible can see it.

Frequently Asked Questions

How do alerts reach Google Chat?
They arrive by email at the space’s email address, either from the sensor’s SMTP settings or from Triton Cloud.

Which setup should I use?
Direct SMTP suits a device-level setup. Triton Cloud lets you manage recipients and alert rules centrally across your sensors.

Can we choose which alerts go to the space?
Choose the event types in the sensor settings or Triton Cloud alert rules. You can route the notifications that are relevant to the staff in that space.

What should we check before setup?
Confirm that your Google Chat space supports incoming email and obtain its address. Then send a test alert to verify delivery.

Resources

Google Chat – Triton ULTRA On-Prem Integration Guide — full setup guide for SMTP configuration and space email addresses.

Google Chat – Triton Cloud Integration Guide — full setup guide for contacts and alert rules.

Contact us if you're not sure how this fits your setup.

Compare Triton ULTRA integration options across video management, access control, intercoms, and staff alerts.

Get Started