Yes, Triton ULTRA integrates natively with Genetec Security Center, and there isn't just one way to connect them. Depending on how your organization runs Genetec (on-prem, Security Center SaaS, or alongside Triton Cloud), there's a purpose-built path that fits your environment without forcing you to change how your security team already works.
That matters because the whole point of Triton is covering the places cameras legally and physically can't go: restrooms, locker rooms, dorms. The Genetec integration connects those blind-spot alerts back to the security operations picture your team already lives in, so a vape or aggression event in a bathroom shows up as a native alarm in Security Center, with the nearest hallway camera popping up automatically.
Which Genetec integration is right for you?
Your environmentUse this integrationSecurity Center running on-prem, want events + camera pop-up inside the console your operators already useSecurity Center (On-Prem)Security Center SaaS, want Triton added as a cloud-managed device with zero on-prem infrastructureSecurity Center SaaSAlready on Triton Cloud, want footage pulled into Evidence Room alongside every event for reviewTriton Cloud + Genetec (Evidence Room)
Many organizations running Triton Cloud also run the on-prem or SaaS path at the same time. They aren't mutually exclusive. Talk to us if you're not sure which combination fits your setup.
Security Center (On-Prem)
The fit: Your security operators already live in Security Center all day. This integration means a Triton event never requires them to look anywhere else. It shows up as a native alarm, right next to the camera feed, access control, and every other signal they're already monitoring.
How it works: Triton ULTRA connects to Security Center through Genetec's Industrial IoT plugin. Once it's set up, every Triton event shows up in Genetec automatically and in real time, right alongside your cameras and access control.
Alert workflow & camera association: Once configured, your team links each Triton sensor to nearby cameras directly in Genetec Config Tool using the Linked Cameras feature. When an alert fires, the associated video pops up instantly, giving operators visual context on the hallway or entry point right outside the private space, without ever needing a camera inside it.
Security Center SaaS
The fit: You've moved to Security Center SaaS specifically to get away from maintaining on-prem servers and plugins. This path respects that decision completely: no local server, no plugin license, nothing extra to patch or maintain. You add Triton the same way you'd add any other cloud-managed device.
How it works: Triton ULTRA connects directly to Security Center SaaS as a cloud-managed device, no extra hardware or software required. You enable the connection on the sensor, then add it in the Security Center SaaS console.
Alert workflow & camera association: The sensor is managed and associated with your site the same way any Security Center SaaS device is: through the Configuration app, no separate console.
Triton Cloud + Genetec (with Evidence Room)
The fit: This is the integration for teams who want more than an alert. They want the story around it. Triton Cloud pushes events into Security Center as native alarms just like the on-prem path, but it also pulls the relevant camera footage into Evidence Room, so when an administrator reviews a vape or aggression event, the actual video sits right next to it. You get the full picture in one place instead of cross-referencing two systems after the fact.
How it works: Triton Cloud sends events to Security Center through Genetec's Industrial IoT plugin, the same way the on-prem integration does. It also pulls in footage from nearby cameras.
Alert workflow & camera association: Cameras are linked to Triton devices inside the Industrial IoT plugin configuration in Genetec, and Evidence Room correlates that footage to the event by timestamp, so reviewing an incident means pulling up one record, not stitching together two systems.
Frequently Asked Questions
Which Genetec integration should I use?
It depends on your deployment: on-prem Security Center uses the Industrial IoT plugin path, Security Center SaaS connects Triton as a cloud-managed device with no extra infrastructure, and Triton Cloud adds Evidence Room footage correlation on top of either.
Can I run more than one Genetec integration at once?
Yes. Many organizations run Triton Cloud alongside the on-prem or SaaS path at the same time — they aren't mutually exclusive.
What if I'm not sure which setup fits, or I'm running a mixed environment?
Contact us and we'll help you map it out.
Resources
Genetec Security Center – Triton ULTRA Integration Guide — full setup guide for the on-prem path.
Genetec Security Center SaaS – Triton ULTRA Integration Guide — full setup guide for the SaaS path.
Genetec Security Center – Triton Cloud Integration — full setup guide for Triton Cloud + Evidence Room.
Contact us if you're running a mixed environment or aren't sure which path fits.
